These Terms of Use and all documents referred to in them set out the terms and conditions on which you are permitted to use the Sustivo platform and its apps. By using our apps, you agree to comply with these Terms of Use.
Please read these Terms of Use carefully. We recommend keeping a copy, as well as copies of future versions, as they will be updated over time.
We draw your particular attention to clauses 14 (Exclusions and limitations of liability), 15 (Indemnities), 16 (Disclaimers) and 17 (Age restrictions).
If, for any reason, you do not agree with these Terms of Use, you must not access or use our apps.
1. About us
(a) INFOSHARE CONSULTING SRL operates the Sustivo platform and its apps.
(b) INFOSHARE CONSULTING SRL is a limited liability company established in Romania, with its registered office at Str. Ciprian Porumbescu nr. 72, et. mansardă, ap./birou 19, Otopeni, Ilfov County, postal code 075100, Tax ID (CUI) 41970536, registered with the Trade Register under no. J2019016428401.
(c) Our contact phone number is +40 744 366 663, and our e-mail address is contact@sustivo.eco.
2. Your responsibility for others who access our apps using your device or connection
You must ensure that anyone who accesses our apps from your devices or who uses your internet connection is aware of these Terms of Use and any other document referred to in them, and that those persons also agree to comply with them. If those persons do not agree with these Terms of Use, they must not access or use our apps, and you must not allow them to do so.
3. Other documents that govern your use of our apps
3.1 In addition to these Terms of Use, your use of our apps is also governed by the following documents:
- (a) Our Privacy Policy, available at sustivo.eco/en/privacy, which governs how we use your information;
- (b) Our Cookies Policy, available at sustivo.eco/en/cookies, which governs the use of cookies and similar technologies in our apps.
3.2 By accessing and using our apps, you agree to comply with these Terms of Use and accept that we will process your personal data in accordance with our Privacy Policy and use cookies and similar technologies in accordance with our Cookies Policy.
3.3 If you do not agree with the terms set out in these Terms of Use, you must not use our apps.
4. Availability of our apps
4.1 We do not guarantee or warrant that:
- (a) the apps will be available at all times or from any geographic location;
- (b) your access to the apps will be continuous or uninterrupted; or
- (c) the apps will be accessible or optimised for all browsers, tablets, phones or viewing platforms.
4.2 We reserve the right to suspend access, in whole or in part, to the apps for any reason, including commercial or operational reasons such as improving functionality, updating content, routine maintenance or resolving issues. Whenever we anticipate a suspension for a considerable period, we will try to give you advance notice where reasonably practicable.
4.3 Our apps are provided primarily to users in Romania. Although access from other countries may be possible, we make no representation that our apps comply with the legal requirements of any jurisdiction other than Romania.
5. Changes we may make to these Terms of Use and other documents
5.1 We reserve the right to update these Terms of Use, the Privacy Policy, the Cookies Policy and any other referenced document from time to time. We may do so, for example, to: (a) reflect changes in how we run our activity; (b) account for changes to our apps, including new features or functionality; (c) accurately describe our data-processing activities; (d) inform you of changes in our use of cookies; or (e) ensure our documentation complies with applicable laws.
5.2 Where required by law, we will notify you of any change by posting a notice in the apps and/or by publishing an updated version with a new effective date indicated at the top of the document.
5.3 If you choose to continue accessing our apps after we have updated these documents, you agree to comply with the updated versions.
5.4 You should check these Terms of Use and the related documents each time you access our apps, to make sure you are aware of the terms that apply at that time.
5.5 The date of the last change is shown at the top of the document as its “effective date”.
6. Your account details
6.1 If we provide you with account information (username, code, password), you must keep it confidential and must not disclose it to anyone. You are responsible for any consequence of unauthorised access to your account.
6.2 We recommend that you use unique login credentials for this app and do not reuse passwords from other accounts.
6.3 Using another user’s account without permission is prohibited. When creating your account you must provide accurate, complete and current information and keep it up to date. You agree not to create an account for anyone else.
6.4 We reserve the right to withdraw account access, without prior notice, for any actual or suspected breach of these Terms of Use, including where we suspect unauthorised access.
6.5 If you know or suspect that your login details have been compromised, you must change your password immediately and notify us at contact@sustivo.eco.
7. Ownership of materials in our apps
7.1 All trademarks, trade names, logos, copyright and other intellectual-property rights in our apps and their content are either owned by us or licensed to us, and are protected by the laws of Romania. Any use not expressly authorised is strictly prohibited, and all rights not expressly granted are reserved by us.
7.2 Trademarks owned by third parties and displayed through our apps remain the property of their owners. Nothing in these Terms may be construed as granting a licence to use those marks without the prior written consent of their owner.
8. Information provided on an arm’s-length basis
8.1 Our apps are made available to give you general information about us and the services we offer.
8.2 The content of our apps is not professional advice. You should not rely on it and should seek independent professional advice before taking any action.
8.3 We give no warranty, express or implied, that any content in our apps is accurate, complete or up to date.
9. Permitted uses of materials in our apps
9.1 The content of our apps is provided for personal, private and non-commercial use only. You may not extract, reproduce or distribute the content for other purposes without our prior written consent.
9.2 Whenever you distribute content from our apps, you must not modify it and must ensure that it accurately represents the content as it appears in our apps.
9.3 The use of any data-extraction or data-mining technologies to reproduce the content without our written consent is prohibited.
9.4 Whenever you transfer content from our apps, you must credit us as the authors (or credit other authors as indicated by us).
10. Prohibited uses of our apps
10.1 You must not reproduce, duplicate, copy or resell any part of our apps or their content, except as expressly permitted.
10.2 Without our written consent, you must not access, interfere with, damage or disrupt our apps, systems, networks, hardware or software, or those of any third party.
10.3 You must use our apps only for lawful purposes. It is prohibited to use them: (a) for any unlawful purpose or one that breaches applicable laws; (b) for any fraudulent purpose; (c) for unsolicited advertising; (d) to upload viruses, malware or harmful code; (e) to communicate with or harm children; or (f) in any way that breaches these Terms.
10.4 You must not transmit information about yourself if you are under 18, or about any other person under 18, or about any person for whom you have not obtained written consent.
10.5 You must not send us “sensitive personal information” (revealing racial/ethnic origin, political opinions, religious beliefs, trade-union membership, genetic or biometric data, or data concerning health, sex life or sexual orientation).
10.6 If you send us such information, accidentally or intentionally, you will be deemed to have consented to its processing under Article 9(2)(a) GDPR.
11. Viruses and other harmful content
11.1 We do not warrant that our apps are free of viruses, but we make reasonable efforts to prevent them.
11.2 We will not be liable for any bugs or viruses that may be transferred to your device from our apps.
11.3 You must ensure you have up-to-date antivirus protection.
11.4 You must not upload to our apps any viruses, malware, spyware, trojans, worms, logic bombs, keyloggers or other harmful code.
11.5 You must not attempt to gain unauthorised access to our apps, servers, systems or data.
11.6 You must not carry out denial-of-service attacks.
11.7 We may report any breach of this clause to the competent authorities and may disclose your identity.
12. Links to other apps or websites
12.1 Links to third-party content or websites may appear from time to time. We are not responsible for their content, which is outside our control.
12.2 Any third-party app or website accessible via a link from our apps may collect and process your information; you should review its privacy policy before using it.
13. Links to our apps
13.1 You must not publish links to our apps on other sites without our prior written consent.
13.2 Where you have obtained such consent, links must be published in an appropriate manner that is not defamatory and does not suggest a non-existent affiliation with us.
13.3 We may withdraw our permission at any time; in that case you must remove the links to our apps immediately.
14. Exclusions and limitations of liability
14.1 We do not limit our liability where it would be unlawful to do so, for example for death or personal injury caused by our negligence. Where the law does not allow a limitation to apply, it applies only to the maximum extent permitted.
14.2 To the extent permitted by law, we will not be liable to you for any loss or damage (direct, indirect, incidental, special or otherwise) in connection with: (a) your use of our apps; (b) any corruption or loss of data; (c) any inability to access the apps, including interruptions or suspensions; (d) any use of any content, including decisions made on the basis of it; (e) any loss of revenue, profits or business; (f) any damage to reputation; or (g) any other indirect losses.
14.3 We will not be liable for damage that could have been avoided by installing a free update or by following our instructions.
14.4 You agree that we will not be liable for the defamatory, offensive or unlawful content or conduct of any third party.
14.5 To the extent any provision of this clause cannot operate as a total exclusion of liability, it will be construed as a limitation of liability, to the greatest extent permitted by law.
15. Indemnities
15.1 You agree to indemnify us against any claim, liability, damage or expense (including legal fees and costs) arising out of or in any way connected with: (a) your access to or use of the apps, or your upload of material; (b) your breach of these Terms of Use; (c) your infringement of third-party rights, including intellectual-property or privacy rights; (d) your breach of any laws or regulations; or (e) any misrepresentation by you of the content of the apps.
15.2 You will cooperate fully in the defence of any claim. We reserve the right to assume the exclusive defence of any matter subject to indemnification.
16. Disclaimers
16.1 The apps are provided “as is” and “as available”, with all faults. To the extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
16.2 We do not warrant that the services will be uninterrupted or error-free, nor that information about the services is accurate, complete or useful. Your use of the apps is at your own risk.
16.3 By accessing or using the apps, you confirm that your activities are lawful in the jurisdiction from which you access them.
16.4 We do not endorse any user content and disclaim any responsibility for losses or damages arising from it.
17. Age restrictions
17.1 Our apps and all products or services available through them are not intended for use by persons under 18 years of age.
17.2 If you are under 18, you must not use our apps or provide us with information about yourself or anyone else.
17.3 We do not knowingly process data about persons under 18 years of age.
18. Governing law and jurisdiction
18.1 These Terms of Use, all documents referred to in them and any disputes (contractual or non-contractual) are governed by and construed in accordance with the laws of Romania.
18.2 The courts of Romania have exclusive jurisdiction over any claim or dispute arising out of or in connection with these Terms of Use.
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